What is Your Cancellation Policy? Please provide a minimum of 12 hours notice if you need to cancel or reschedule your massage session to avoid a cancellation charge of up to session fee.  In an emergency situation we appreciate any notice you may give.  If our therapist arrives for your outcall session and you are not home, the full session fee including any applicable travel fees will be billed to you.

What Areas Do Your Service? MSMM serves the greater Fox Cities area of Wisconsin including: Appleton, Greenville, Neenah, Menasha, Grand Chute, Center, Ellington, Kimberly, Kaukauna, Hortonville, Black Creek, Seymour.  Extended service area covers to DePere/Green Bay in the northeast, to Fremont in the west, and to the northern areas of Fond du Lac in the south.

Do You Charge Travel Fees?  $15 Minimum for travel outside standard service area of up to 30 minutes from our Appleton home office near the intersection of County A (Lynndale) and County O

Are Same Day Appointments Available?:  We recommend you make your appointment in advance to ensure availability. Occasionally same day sessions are available, schedule permitting.
Submit a Workplace and Event Massage Request
Submit a House call Request

What is Your Payment Policy? We require payment at time of session. Cash, check, money order and MSMM gift certificates are welcome. At this time we are unable to accept credit cards.

Do you charge for returned checks? Checks returned for any reason are subject to $25 fee plus collection fees as allowed by law.

Do you offer gift certificates? Yes! Information and an order form are available on this page.

What should I expect at my first in-home massage?  While you complete a short health information form, your therapist will set up a massage table, supplies and relaxing music. You will be asked what results you are looking for, such as relaxation, pain relief, etc, and you and the therapist will design a massage to fit your needs. Your therapist will leave the room to wash up while you undress to your comfort level and lie on the massage table between a fresh set of linens. All areas will be covered except the area being worked on. Private areas are never exposed. You may ask any questions at any time during your massage. If at any time you desire lighter/deeper pressure, more/less focus on any area, or wish to end the session, please let your therapist know. When your massage is over the therapist will leave the room to wash up while you dress. When you are ready, equipment will be packed. Please allow an additional 30 to 45 minutes for your session for dressing, set-up and packing for house calls.